Social Skills and Emotional Intelligence

Definition

Social skills refer to the ability and willingness to interact, communicate and collaborate with others constructively. Students should know and abide the codes of conduct and rules of communication accepted in societies and environments, and have skills allowing them to communicate constructively in different environments, work collaboratively, negotiate, show tolerance, express and understand different points of view, create confidence, and feel empathy. Being socially competent also means cultivating an attitude of collaboration, respecting human diversity, overcoming prejudice, and compromising while participating in society (LifeComp, 2020). Emotional intelligence is the ability to monitor one’s own and others’ feelings and emotions, to discriminate among them and to use this information to guide one’s thinking and actions which is a skill important in life (Salovay, Mayer, 1990).

Explore the Resources of this Driver

Impact of Community Service Learning on the Social Skills of Students

After completing the community service program, students see themselves as more socially responsible citizens. This qualitative study aims to explore the impact of community service learning on the social skills of students.

Reference

Emotional and Social Intelligence Course by Coursera

Emotional and Social Intelligence is defined as a set of competencies demonstrating the ability one has to recognize behaviours, moods, and impulses, and to manage them best according to the situation. This course presents the tools to be emotionally and socially intelligent in the workplace.​

The Playbook to Leverage the Power of Communities of Practice​

This playbook offers simple, user-friendly guidance that identifies key principles, processes, tools, and resources which can be utilized to organize, launch, and implement a statewide Community of Practice designed to promote social and emotional learning.

Methodology

Emotional Intelligence for Community Engagement Professionals Series​

The University of Pittsburg created a virtual series to educate their staff and students and to help them gain the tools to be more aware, mindful, and culturally humble with the communities that surround them.

Case Study